Reviews

What our customers say about us

Customer Reviews

Overall rating: 4.9 / 5 from 137 reviews.

Customer photo review of Eastern Garden 100ml Reed Diffuser

This is one of the best reed diffusers I've ever had, the eastern garden one is perfect for a bathroom space too. Just wish there was a refill option!!!

Eastern Garden 100ml Reed Diffuser

Customer photo review of Medina Rose 100ml Reed Diffuser

We love this in our office. The scent is beautiful, and you get waves of it throughout the day. I wish I’d discovered this brand years ago.

Medina Rose 100ml Reed Diffuser

Customer photo review of DECEMBER25 250g Scented Soy Candle

such a gorgeous scent!! it perfectly encapsulates a snowy relaxing winter walk through a forest, and not in a bathroomy-pine way like most boring candle companies go for!!!

DECEMBER25 250g Scented Soy Candle

Customer photo review of Scent Passport™

Absolutely love this candle and the whole concept. The scent drifted from the box the second I opened it, and I loved the whole unboxing process too. Gorgeous candle, fab burn and really fills the room - great when we are open plan and want the scent to drift through the house. L🤎VE!

Scent Passport™

Customer photo review of Scent Passport™

I enjoyed the August scent cause I love love Bali hehe it’s very cool how you get a different scent every two months it’s like a surprise hehe

Scent Passport™

Customer photo review of Oud Fortune Large Candle

Gorgeous candles, and scents. I love that I can buy a larger version of my favourite candle and the other is a refillable version. So perfect! Thank you!!

Oud Fortune Large Candle

Customer photo review of Opulence Scented Candle Refill

The Opulence is my absolute favourite! Really a great smelling luxury feel to this one.

Opulence Scented Candle Refill

Customer photo review of Oud Fortune Reed Diffuser

I first came across Russell and White in a beautiful, small, independent home store. I purchased a candle and a diffuser - I was so impressed that I had to order more. The diffuser was delivered quickly and well packaged. It smells beautiful! R&W has quickly become my favourite candle and reed diffuser brand. Looking forward to trying their other scents.

Oud Fortune Reed Diffuser

My wife adores your products and the latest order has gone down a treat (brownie points for me). Excellent service once again. We wish you all the best as your business grows.

Medina Rose 250g Scented Soy Candle Refill

I have had several different candles from R&W and really enjoy all of them. They last a long time because you don't seem to need to burn the candle for long for it to leave behind a lovely smell. I like the fact that each candle is based on a different location too. The customer service was spot on, they were very helpful and the packaging was great. It came with two free wax melts and instructions to make the most of the candle. Thanks guys :)

Mystice 250g Scented Soy Candle

Love the smell of this, but sadly it burnt down to quick in an hour x 😐

Opulence 250g Scented Soy Candle Refill

Store owner replied: Hi Sue, thank you for your order. We’re so pleased to hear you loved the scent, though we’re sorry to hear you were disappointed with the burn time. All of our candles, including our refills, go through thorough testing before being released and have an average burn time of around 40 hours when burned in line with our care instructions. If you’d like, please feel free to send us a message so we can look into this further for you.

Easy to order, delivery exactly as stated, well packaged. Actually an 80th birthday present for a friend who loves this diffuser. 🥰

Firenze Leather 100ml Reed Diffuser

Have yet to light the candle but smells wonderful. Perfectly designed and boxed. Deciding what to go for next! 🤔

Sol 250g Scented Soy Candle

My third one now, great product and like the refill idea. Lasts well and I usually burn them for an hour or two several times a week.

Opulence 250g Scented Soy Candle Refill

Absolutely amazing! This is the second time i have purchased and i got a refill this time because of how good the scent was the first time around! Thank you

Sugi 250g Scented Soy Candle Refill

I was dubious at the description of the components of this candle but wanted to give it a try. Unfortunately there was hardly any perfume from this candle, even next to me on a coffee table table I could not really smell it. So sorry

Sequoia 250g Scented Soy Candle

Store owner replied: Thank you for taking the time to leave feedback on Sequoia Pamela. We’re sorry to hear you couldn’t smell the fragrance when burning. This is the first we’ve heard of this issue. We hope this doesn’t taint your experience with Russell + White products. Take care

such a lovely little treat every couple of months, and love that you're reusing the same vessel and not contributing to unnecessary waste (because recycling is awesome, but still consumes energy!!). the february 2026 scent is one of my favourites so far!

Scent Passport™ Candle Subscription

Lovely scent- like a famous high end brand but natural ingredients.Recommended to friends.

Red Lake 250g Scented Soy Candle

I've been buying a few of the different fragrances. Taking advantage of the sale too. Looking forward to relax and unwind as we light them x

Drift 250g Scented Soy Candle

The scent of this candle is really great for helping my dog to relax! Perfect for snoozy evenings

Sol 250g Scented Soy Candle

The most beautifully fragranced candle. It smells amazing and fills the room without being overpowering. I absolutely adore everything about this candle.

Mystice 250g Scented Soy Candle