Candle Refill Subscriptions

We will email you 3 days before your subscription is due to trigger so that any changes that you need to make can be done before the subscription triggers.

You can easily modify, skip or cancel your delivery in your account. When cancelling your subscription please do this at least 3 days before your next delivery is due to ensure this can be cancelled in time.

Yes, by all means. Simply go to Account > Subscriptions > View your next order.

Click Skip to skip this product for 30 days. If you need a hand, please contact us and we'll be happy to help.

Yes, you can easily swap products.

Go to Account > Subscriptions > View your next order and click the subscription you want to edit. Click Swap this for a different product and select your new favourite.

To add a product to your subscription simply log into your account and select products from the You may also like section.

If you decide to cancel your subscription please do this at least 3 days before your next delivery is due to ensure this can be cancelled in time.

If you'd like to reactivate a cancelled subscription, you can reactivate at any time by simply pressing Reactivate or contact us and we'll be happy to do it for you.

Yes, no problem. Go to Account > Subscriptions > View your next order and click the subscription you want to edit. You'll then see a field to edit the frequency of the subscription.

Simply go to Account > Subscriptions > Edit payment method and follow the instructions to edit your payment method.

Simply go to Account > Subscriptions > Address & payment details and edit your addresses here.